IBM walk-in 2013 is being conducted by IBM openings for its Tech Support jobs in Hyderabad & Tech Support jobs in Bangalore. IBM is an American MNC. The required qualification for these freshers jobs & IT Software jobs by IBM careers is graduation / post graduation. Though these are fresher jobs, IBM is also welcoming experienced. IBM walk-in 2013 for Tech Support jobs in Hyderabad & Tech Support jobs in Bangalore is for candidates with good communication & soft skills. Any eligible graduate who want to associate with IBM careers can use this opportunity by IBM openings for freshers jobs. The IBM walk-in 2013 venues & timings are mentioned below. Walk-in with the documents & attend the interview for Tech Support jobs in Hyderabad & Tech Support jobs in Bangalore by IBM careers. Freshers jobs seekers, make the best use of these IBM openings for IT Software jobs because they offer an environment to excel. All the Best!!
IBM - IT Software Tech Support Freshers Jobs Walk-in Details
Company website : www.ibm.comEducational Qualification : Graduate / PG
Experience : 0-4 years
Location :Hyderabad, Bangalore
Tech Support Jobs Details :
- Providing Voice, Email & Chat support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
- Handling inbound calls / emails / chats regarding technical issues for end users.
- Delivering remote Infrastructure support
- Analyzing problem cause
- Resolving routine customer problem
- Identifying Opportunity & Implement Process Improvements
- Technical experience and skills in the areas of problem determination, creativity and analysis.
- Meeting a set of defined account agent productivity measurements.
- Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
- Browser Support - Internet Explorer
- Strong computer skills required
- Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
- Excellent oral and written communication skills.
- Excellent customer service orientation
- Neutral accent
- Ability to identify basic hardware parts and aware of basic hardware concepts
- User level familiarity with at least one e-mail client - Outlook, Notes etc..
- Skilled in commercially standard software applications and major desktop operating systems.
- Awareness of basic networking concepts and technologies.
- Questioning skills /probing skills, as relevant to the issue and level of the caller
On weekdays 2nd, 5th, 6th, 7th, 8th August 2013 from 12pm to 4pm
IBM India Pvt. Ltd, G1 Block, Manyatta Tech Park, Nagwara, Outer Ring Road, Bangalore 45
IBM India Pvt. Ltd, D Block EGL, Domlur-Kormangala Inner Ring Road, Bangalore - 71
IBM India Pvt. Ltd, 3A, Mindspace, Madhapur, Hi-Tech City, Hyderabad 81
On weekends 3rd, 10th August 2013 from 10am to 1pm
IBM India Pvt. Ltd, 3A, Mindspace, Madhapur, Hi-Tech City, Hyderabad 81
IBM India Pvt. Ltd, SA 1, Opp to Jalbhavan, Banerghatta road, Bangalore
Remember to take along an updated resume & original ID proof.
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